Clarification Text

In order to fulfill the disclosure obligation specified in Article 9 of the Law on the Protection of Personal Data No. 6698 (“Law No. 6698”), Axhorn Oyun Yazılım ve Pazarlama A.Ş. brings the following explanations to the attention of third parties who use our website and/or mobile applications.

1. What is the legal basis for Axhorn Oyun Yazılım ve Pazarlama A.Ş.'s collection of personal data?

The most basic regulation on the protection of our customers’ personal data has been made in the Law on the Protection of Personal Data No. 6698. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. In the Turkish Penal Code No. 5237, criminal sanctions are envisaged if personal data is illegally recorded, seized, disseminated and deleted, destroyed or anonymized in the system despite the expiry of the storage period. On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts.

2. What methods does Axhorn Oyun Yazılım ve Pazarlama A.Ş. use in collecting personal data?

Personal data of our customers who make transactions from www.axhorn.com or mobile applications are processed by Axhorn Oyun Yazılım ve Pazarlama A.Ş. in accordance with the express consent of our customers and the provisions of the legislation. Any personal information intended to identify the user directly or indirectly of our users such as name, surname, date of birth, information of the persons in the uploaded files, telephone number, e-mail address, T.R Identification Number will be referred to as “personal information” in this privacy policy.

This Privacy Statement explains the collection, use, sharing, storage, and protection of your personal data by us and your rights regarding them. This Privacy Statement will apply to any application and service offering (collectively, the “Services”) referred to in this Privacy Statement, including our website, regardless of how you access or use it, including on mobile devices. By using our services and/or creating an account, you accept this Privacy Statement and our User Agreement, and you consent to our collection, use, sharing with third parties when necessary, storing and protecting your personal data as described in this Privacy Statement.

www.axhorn.com is a website that uses cookies. A cookie is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.

In order to provide better service to its visitors and within the framework of its legal obligations, www.axhorn.com will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside of the purposes and scope specified in the explanation text on the Protection of Personal Data.

www.axhorn.com stores information it collects through cookies, log files, blank gif files, and/or third-party sources to create a summary of your preferences. Our website can monitor your browsing information and/or your usage history on the site in order to make special promotions, offer promotions and marketing offers, improve the content of the website or mobile application for you and/or determine your preferences.

www.axhorn.com may match information collected from you on the site at different times or in different ways, such as information collected online and offline, and use this information together with information from other sources, such as third parties.

www.axhorn.com uses session cookies and persistent cookies on its website/mobile application. The session ID cookie expires when you close your browser. Persistent cookie stays on your hard drive for a long time. The statistical information and transactions of the users who use the www.axhorn.com website are recorded by the system. The user is responsible for his actions in the system records.

3. For what purposes does Axhorn Oyun Yazılım ve Pazarlama A.Ş. use personal data?

Axhorn Oyun Yazılım ve Pazarlama A.Ş. will be able to process, save, securely store, update, disclose, transfer, classify your personal information to third parties, in accordance with its purpose and in a measured manner, where permitted by the legislation.

Your personal data is used at Axhorn Oyun Yazılım ve Pazarlama A.Ş. for the following purposes:

  • Confirming the identity information of the shopper / owner through the website / mobile applications,
  • To record the address and other necessary information for communication,
  • To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, and to provide the necessary information,
  • To arrange all records and documents that will be the basis for the transaction in electronic (internet/mobile etc.) or paper media,
  • To fulfill the obligations undertaken in accordance with the contracts we have concluded under the distance sales contract and the relevant articles of the Law on the Protection of the Consumer,
  • To provide information to public officials on matters related to public safety, upon request and in accordance with the legislation,
  • To provide our customers with a better shopping experience, to inform our customers about our products that may be of interest to them, “taking into account the interests of our customers”, to convey campaigns,
  • To increase customer satisfaction, to get to know our customers who shop from websites and/or mobile applications, to use them in customer environment analysis, to use them in various marketing and advertising activities, and to organize surveys in electronic and/or physical environment through contracted institutions in this context,
  • To be able to offer suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services,
  • To be able to evaluate customer complaints and suggestions about our services,
  • To be able to fulfill our legal obligations and to use our rights arising from the current legislation.

4. How does Axhorn Oyun Yazılım ve Pazarlama A.Ş. protect your personal data?

Personal data shared with Axhorn Oyun Yazılım ve Pazarlama A.Ş. is under the supervision and control of Axhorn Oyun Yazılım ve Pazarlama A.Ş.

Axhorn Oyun Yazılım ve Pazarlama A.Ş. has undertaken the responsibility as data controller to establish the necessary organization and to take and adapt technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the applicable legislation. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.

5. Does Axhorn Oyun Yazılım ve Pazarlama A.Ş. share your personal data?

The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not shared with third parties without the consent of our customers.

However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.

Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Axhorn Oyun Yazılım ve Pazarlama A.Ş. is not responsible for violations that occur in the risk area of the third party’s data protection policies and the third party’s responsibility.

Your personal data can be shared with the shareholders of Axhorn Oyun Yazılım ve Pazarlama A.Ş., with the program partner institutions we cooperate with in order to carry out our direct/indirect domestic/foreign activities, with domestic/foreign persons and institutions from which we receive services to store data in the cloud environment, with domestic/foreign organizations that we have agreements with for sending commercial electronic messages to our customers, with the Interbank Card Center, with the banks we have contracted with and with various domestic and foreign agencies, advertising companies and survey companies and other domestic/foreign third parties within the scope of various marketing activities in order to provide you with better service and customer satisfaction and our relevant business partners.

6. What are your rights arising from the Personal Data Protection Law?

In accordance with the Law No. 6698, your rights on your personal data are stated below;

  • a. Learning whether it is processed or not,
  • b. Requesting information if processed,
  • c. Learning the purpose of processing and whether it is used in accordance with its purpose,
  • d. Knowing the third parties to whom it was transferred in the country / abroad,
  • e. Requesting correction if it is incomplete / incorrectly processed,
  • f. To request deletion / destruction within the framework of the conditions stipulated in Article 7 of the Law No. 6698,
  • g. Requesting notification of the transactions made in accordance with subparagraphs (d) and (e) above, to the third parties to whom it has been transferred,
  • h. Objecting to the emergence of a result against you because it is analyzed exclusively by automated systems,

We would like to remind you that you have the right to demand the compensation of the damage in case you suffer damage due to the processing in violation of the Law on Protection of Personal Data No. 6698.

7. How can I be informed of legislative changes regarding personal data?

Pursuant to Law No. 6698, your rights belong to Axhorn Oyun Yazılım ve Pazarlama A.Ş. obligations. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can easily follow the updates on this page at any time.

8. How can I be sure that the data is kept up to date and correct?

Pursuant to Article 4 of the Law No. 6698, Axhorn Oyun Yazılım ve Pazarlama A.Ş. has an obligation to keep your personal data accurate and up-to-date. In this context, in order for Axhorn Oyun Yazılım ve Pazarlama A.Ş. to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data. If your data is changed in any way, we request you to update your data by contacting us through the communication channels listed below.

9. Would you like to ask Axhorn Oyun Yazılım ve Pazarlama A.Ş. about your personal data?

For all your questions, opinions and requests regarding your personal data, you can contact us at any time via info@axhorn.com.